Shipping policy

Our goal at Dank Light Co. is to offer the fastest, safest, least expensive delivery options for your purchases.

Shipping Timeframe:

  • Processing time: This refers to order verification, quality check and packaging. 
- 99% of our orders are processed and shipped within 48 hours of receiving payment.
  • Shipping time: This refers to the time it takes for items to be shipped from our California warehouse to your destination.
- Average shipping time to the West Coast is 2 days, to middle America (e.g. Colorado) is 3-4 days and the East Coast is 5-6 days. 
- A tracking number will be provided at the time the shipment which can be used to get an estimated delivery date. 

Shipping Partners
Orders are shipped via USPS Priority Mail, UPS or FedEx. We take great care in ensuring your products are packed safely and securely for their journey to you.

Shipping Insurance
All products are shipped "Insured" for the exact amount you paid.

Shipping Damage
All of our products are tested prior to shipping and shipped with insurance for the amount paid. 

While we strive to pack every shipment so it arrives safely to you, sometimes accidents happen. If you have received damaged products in your shipment please:

1) Take detailed pictures of damaged product
2) Take detailed pictures of any damage to the shipping container
3) Immediately email us at: danklightco@gmail.com 
-- Please attach as many high resolution pictures of product and shipping container damage to your email as is possible
4) Hold on to the damaged product 
-- Do not ship the product back to us until we instruct you to do so, as it may prevent us from resolving a damage claim with the shipping company

You are eligible for a product exchange after providing proof of shipping damage and registering a damage claim (or supporting Dank Light Co's damage claim) with the shipper.

International Shipping
We are still researching International Shipping requirements. If you are an international customer interested in purchasing, please email us at: danklightco@gmail.com.